We provide a comprehensive portfolio of support and education services to our clients and partners. Our global support team is chartered with building and maintaining a strong sense of community among our clients. In addition to our regular support facilities, this year we are expanding our support offering to include:

Support Web Site
Contains documentation, technical bulletins and all other technical resources for self-service use by our clients

Web-based Media Distribution
For those with Internet access to their host, release upgrades and patches can be downloaded and applied directly from our release media web site

Unlimited Phone Support
Available from any of our three global support centers - Seattle, WA USA, Sydney, AUSTRALIA and London, UK. In many non-english speaking countries, local language support is provided directly by our partners.